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We are a licensed provider of Shorthand Reporter Continuing Education in the State of Illinois through the Department of Financial and Professional Regulation.  Please click here for a copy of our certificate. 

Application for CE points has been made to NCRA. We anticipate the seminar will be awarded .6 CEUs.

Application for CE hours has been made to the Department of Professional Regulation. The seminar will be awarded six (6) hours of continuing education credit pursuant to the CSR license renewal requirements established by the Department. While CRS employees are granted a waiver from the Department of Professional Regulation's continuing education requirements, Court Reporting Services, as a provider of continuing education, is required by law to track the hours earned by all attendees.


8:00 a.m. - 9:00 a.m.

Registration and continental breakfast


9:00 a.m. and 10:30 a.m. (sessions are concurrent and will repeat)


Presenter:  Joanna Belle Gunderson, Executive Inspector General - Office of the Illinois Comptroller

This presentation will contain an overview of the ethics regulations and requirements that apply to court reporters in the State of Illinois.  The presentation will also include demonstrative examples and hypotheticals to work through tricky ethics dilemmas

Work-Life Balance/Time Management

Presenter:  John Nimmo, Certified Executive Coach and Motivational Speaker

Attendees will learn the tools, features, and benefits of living life by intention, designing our lives, and not

living by default.  Attendees will leave with tools to impact their personal and business performance positively, including enhanced communicative skills.


10:15 a.m.

Morning Break

10:30 a.m.

Morning sessions repeat

Noon - 1:00 p.m.

Group Lunch


1:00 p.m. - 2:15 p.m.

(choose one)

Medicare Insurance

Presenters:  Holden Houston (Springfield and Webinar) and Mitch Hudson (Lisle)

This session will include a general overview and education on the four parts of Medicare, Plan specifics regarding the Total Retiree Advantage Illinois (TRAIL) program & Aetna PPO plan, and how to protect yourself from what Medicare doesn’t cover, including home healthcare, assisted living & nursing home.



State Employees Retirement System

Presenters:  Aaron True (Springfield and Webinar) and LaVondra Hinton, M.A. (Lisle)

A representative from State Retirement System will give an update on changes to pension policies and provide tips on increasing your pension amount.  Topics will include members’ SERS online account review, pension eligibility, optional service credit purchase, sick and vacation days – benefits of having time left upon retirement, and insurance Eligibility  (overview only).  This session is good for both Tier 1 and Tier 2 employees.


 2:15 p.m.

Afternoon Break


2:30 p.m. - 4:00 p.m.

(choose one)

Case CATalyst

Presenter:  Pam Szczecinski - Stenograph Certified NCRA Approved Training Agent

This interactive session will cover Windows tips, Stenograph FAQs, dictionary features, useful realtime writing tips, editing techniques, and how to manage your job and your files.  Attendees may bring their equipment.  Equipment should be fully charged as there will be minimal outlets for charging. (or)


Presenters:  Angela Horn, Court Reporting Supervisor/Official Court Reporter (Springfield and Webinar)

Reagan Fiorino (Lisle)

This Eclipse workshop will be a hands-on session, with participation and questions encouraged by attendees.  The goal of this session will be to share tips and tricks to make transcript production quicker and easier, saving time and producing more pages. Attendees may bring their equipment.  Equipment should be fully charged as there will be minimal outlets for charging.   (or)

Court Specialist/New Officials Training

Presenter:  Tammy Gulley, CRS Supervisor/Official Court Reporter


Transcript production and due dates can sometimes become so overwhelming that we forget the

importance of the small details. Let’s get back to basics. A session of reminders, tips, tricks, pointers,

and helpful hints to ensure a work product you can be proud of.



Springfield/Webinar:  No paid leave day will be awarded for Friday seminars, but you may submit for an education day through your WebHR account.  

Lisle, Saturday, April 29, 2023:  Employees who have confirmed attendance at all 4 live sessions will receive a paid leave day in their WebHR account to use before the end of the calendar year. Employees who cannot attend live will be able to watch video replays of most sessions.  

If you miss a session you are interested in... catch it on Zoom or the video playback!  Note:  for video playbacks, CRS will provide a completion certificate upon request but it is the employee's responsibility to submit it to NCRA and pay the fee.

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